AIDS Project Los Angeles Privacy Policy

AIDS Project Los Angeles (APLA) believes in protecting the privacy of personally identifiable information gathered from visitors to our website and individuals who donate online, by phone, through the mail or at events. The policy below explains how APLA collects, utilizes and disseminates personal information when you donate or register to receive information from APLA. This policy may be changed or updated from time to time. To update your contact or billing information, email subscriptions, or direct mail preferences, please email webrequest@apla.org.

A. The Information We Collect and How We Use It

APLA uses hit counting and traffic analysis to look at trends, administer the website, track visitor movement and click-through behavior and gather broad demographic information that is not personally identifiable. This information helps us to better understand our visitors’ site usage patterns and the types of content and information that may help improve your experience on the APLA website.

We gather personally identifiable information when you contribute to APLA online, through the mail, by phone or at events, or when you sign up to receive communications from APLA. APLA does not collect personally identifiable information about people without their permission.

We use your personally identifiable information to send you legislative updates and action alerts, information about APLA programs, events and activities, and information about local volunteer opportunities.

B. Donations and Purchases

In order to make a donation or purchase on this website, by phone, through the mail or at events, a user must first complete a donation or order form, in which the user provides contact information (such as name and shipping address) and billing information (such as credit card number and expiration date). This information is used for billing purposes, to fill orders and to provide receipts for your donations. If we have trouble processing an order or donation, this contact information can be used to get in touch with the user. This information will be used to send the user materials, a tax receipt (if a donation is made) or purchased items. Unless you indicate otherwise by email to webrequest@apla.org or let us know when you give by phone or through the mail, the user will be added to the AIDS Project Los Angeles mailing list.

C. List Sharing

To obtain the names of potential new supporters, APLA occasionally rents lists of names from like-minded organizations through reputable and trustworthy third parties. Because of the high cost of renting such lists, APLA will also occasionally provide its list of supporter names for rent or exchange with other organizations for a one-time usage only.

D. Mailing List

Individuals who are added to APLA’s mailing list may receive periodic mailings throughout the year. Occasionally, we may choose to provide our mailing list to other like-minded organizations for rent or exchange through a reputable third party. If supporters wish to have their names excluded from this exchange program, they may indicate their preference by checking the “opt out” button when providing their name and address, or at a later date by sending an email to webrequest@apla.org.

E. Tell a Friend

If a user elects to use our “Tell a Friend” referral service to inform others about APLA events and communications, our site will request from the user the friends’ names and email addresses. Our website will automatically send those friends a one-time email inviting them to visit the site. APLA will not keep their contact information or send them any other materials than the one-time email.

Tell a Friend is processed exclusively by Blackbaud, a leading provider of online constituent relationship management services. For further details about their privacy practices and security precautions, please consult the Blackbaud privacy policy directly from the link on our donation page.

F. Links

This website contains links to other sites. Please be aware that AIDS Project Los Angeles is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

G. Credit Card Donations

Website donations and donations made by phone, through the mail or at events are processed exclusively by VeriSign®. VeriSign operates intelligent infrastructure services that enable and protect billions of interactions every day across the world’s voice and data networks. For further details about their privacy practices and security precautions, please consult the VeriSign privacy policy directly from the link on our donation page.

When you make a donation to us through the Donate Now button on our website, VeriSign shares your personally identifiable information with APLA so we may acknowledge receipt of your donation for tax purposes.

When you send a donation in honor or in memory of someone and request that an acknowledgement be sent to another individual/family, we will use the name and address of that individual/family for acknowledgement purposes only.

H. Cookies

We use cookies in our online store to remember your billing address and the items in your shopping cart. This allows you to leave the shopping cart and return without having to re-enter this information. You have the option to delete any of this information at any time. Your credit card information is entered once at the end of your transaction and is not stored by us in any way.

I. Clear GIFs

We use clear GIFs in our email bulletins to let us know how many were opened by the recipients. Clear GIFs are tiny graphics with a unique identifier. They help us better manage content on our site by informing us what content is effective. The clear GIFs we use in our email communications only appear in email programs that support HTML. Websites maintained by APLA also make use of clear GIFs for the purpose of anonymous traffic analysis.

J. How to Contact Us for Personal Information Updates/Corrections

If your contact information changes, or if you would like to be removed from our mailing list, APLA will correct, update or remove that information. To make such a change, please send an email to webrequest@apla.org.

K. Security Measures to Protect Your Personal Information

This website takes every precaution to protect our users’ information. When you submit sensitive information via the website, your information is protected both online and off-line. When our donation or order form asks users to enter sensitive information (such as credit card numbers), the information is encrypted and protected using SSL website technology.

We also do everything in our power to protect user information off-line. All of our supporters’ information, not just the sensitive information mentioned above, is restricted in our offices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, please send an email to webrequest@apla.org.

L. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to change our privacy policy in a material way (for example, use personally identifiable information in a manner different from that stated at the time it was collected), we will post those changes prominently on our website for 30 days prior to taking effect. Users will always have a choice as to whether or not we use their information in this different manner.