Client Access Volunteer

DIVISION:

Client Services

PRINCIPAL RESPONSIBILITIES:

A volunteer opportunity to assist the Client Contact Program and Clientline by helping case manage APLA's self-sufficient clients by assessing client situations, providing up-to-date information and referrals by telephone and updating client records; assist in maintaining current resource library.

REQUIREMENTS:
  • Ability to maintain the highest level of confidentiality and professionalism.
  • Excellent written and verbal communication skills, data entry and knowledge of active listening.
  • Strong PC, MS Office, and Internet skills.

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